Best Online Therapy Services

Professional online therapy providers and services with expert reviews and rankings.

Last updated: August 2025Expert reviewed
#1

BetterHelp

4.6
Best Overall
$65-$100/week (billed monthly)
Starting price

Largest online therapy platform offering text, voice, and video sessions with licensed therapists. Provides access to a diverse network of professionals with various specializations.

Customer Support
4.2
Value for Money
4.5
Reliability
4.7
Ease of Use
4.8

Pros

  • Largest therapist network
  • Multiple communication methods
  • Financial aid available
  • User-friendly platform

Cons

  • No insurance acceptance
  • Therapist matching can be inconsistent
  • Limited psychiatric services

Key Features

Unlimited messagingLive video sessionsGroup webinarsJournaling featureMobile app accessTherapist switching
2,000,000+ customersEst. 2013
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#2

Talkspace

4.4
$69-$109/week
Starting price

Pioneering platform offering therapy and psychiatry services with insurance acceptance. Features structured therapy plans and medication management options.

Customer Support
4
Value for Money
4.2
Reliability
4.5
Ease of Use
4.3

Pros

  • Accepts insurance
  • Psychiatry services available
  • Medication management
  • Established reputation

Cons

  • Higher price point
  • Therapist response times vary
  • Interface less intuitive than competitors

Key Features

Insurance billingPsychiatric consultationsCouples therapyTeen therapyMedication managementSecure messaging
1,000,000+ customersEst. 2012
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#3

Cerebral

4.1
$29-$325/month
Starting price

Focused on medication management and therapy with comprehensive care teams. Offers structured treatment plans for various mental health conditions.

Customer Support
3.8
Value for Money
4.3
Reliability
3.9
Ease of Use
4.4

Pros

  • Affordable medication management
  • Care team approach
  • Insurance accepted
  • Progress tracking

Cons

  • Recent regulatory scrutiny
  • Limited therapist availability in some states
  • Less flexible scheduling

Key Features

Medication deliveryCare counselingProgress assessmentsCrisis resourcesPersonalized treatment plansMonthly care meetings
400,000+ customersEst. 2020
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#4

Amwell

4.3
$109-$129/session
Starting price

Comprehensive telehealth platform offering therapy and psychiatry alongside general medical care. Strong insurance partnerships and established healthcare credentials.

Customer Support
4.4
Value for Money
4
Reliability
4.6
Ease of Use
4.2

Pros

  • Wide insurance acceptance
  • Established medical provider
  • Psychiatry available
  • Quality credentialing

Cons

  • Higher per-session costs
  • Less therapy-focused
  • Limited messaging options

Key Features

Insurance integrationVideo sessionsBehavioral health focusMedical telehealth integrationProvider ratingsUrgent care options
2,000,000+ customersEst. 2006
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#5

MDLive

4.0
$108/session ($99+/month for messaging)
Starting price

Established telehealth provider offering therapy and psychiatry with strong insurance partnerships. Focuses on convenient access to licensed professionals.

Customer Support
4.1
Value for Money
3.8
Reliability
4.3
Ease of Use
3.9

Pros

  • Major insurance acceptance
  • 24/7 availability
  • Established track record
  • Broad service range

Cons

  • Higher out-of-pocket costs
  • Interface dated
  • Limited therapist information

Key Features

Insurance coverage24/7 accessPsychiatry servicesUrgent careDermatology servicesSecure messaging
1,500,000+ customersEst. 2009
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Our Review Methodology

How We Score

  • • Customer Support (25%)
  • • Value for Money (25%)
  • • Reliability (25%)
  • • Ease of Use (25%)

Research Process

  • • Expert analysis and testing
  • • Customer review analysis
  • • Feature comparison
  • • Pricing evaluation