Best Mail In Shoe Repair Services

Professional mail in shoe repair providers and services with expert reviews and rankings.

Last updated: August 2025Expert reviewed
#1

NuShoe

4.8
Best Overall
$75+ (varies by repair type)
Starting price

One of the largest and most established mail-in shoe repair services in the US, specializing in quality craftsmanship and brand-certified repairs. They handle everything from luxury heels to work boots with attention to detail.

Customer Support
4.7
Value for Money
4.5
Reliability
4.9
Ease of Use
4.6

Pros

  • Factory-certified repairs for many major brands
  • Excellent craftsmanship and quality materials
  • Free return shipping
  • Online repair tracking system

Cons

  • Higher pricing than local cobblers
  • Longer turnaround times (2-3 weeks)
  • Limited customization options

Key Features

Heel and sole replacementFull recrafting servicesCleaning and conditioningStretching and sizing adjustmentsWaterproofing treatmentsVibram sole options
500,000+ customersEst. 1994
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#2

The Cobbler

4.6
$65+ (flat rate packages available)
Starting price

A premium mail-in shoe repair service known for exceptional craftsmanship and personalized service. They offer comprehensive repair packages and specialize in luxury footwear restoration.

Customer Support
4.8
Value for Money
4.4
Reliability
4.7
Ease of Use
4.5

Pros

  • Outstanding attention to detail
  • Free shipping both ways
  • Quick turnaround (7-10 days)
  • Eco-friendly repair options

Cons

  • Premium pricing structure
  • Limited budget options
  • Smaller capacity than larger competitors

Key Features

Complete sole and heel replacementLuxury leather restorationCustom dyeing servicesPatent leather repairWedding shoe specializationHandbag repair services
200,000+ customersEst. 2008
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#3

Cobblers Direct

4.4
$55+ (tiered pricing model)
Starting price

A reliable nationwide service offering quality repairs at competitive prices. They provide good value and consistent results for everyday shoe repair needs.

Customer Support
4.3
Value for Money
4.6
Reliability
4.4
Ease of Use
4.2

Pros

  • Competitive pricing
  • Good communication throughout process
  • Satisfaction guarantee
  • Wide range of repair types

Cons

  • Variable quality between locations
  • Basic website interface
  • Limited premium material expertise

Key Features

Standard heel and sole repairZipper replacementStitching repairsCleaning and polishingWaterproofing servicesBoot repair specialization
350,000+ customersEst. 2012
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#4

The Elegant Walk

4.2
$50+ (à la carte pricing)
Starting price

Specializes in women's luxury shoe repair and restoration, particularly high heels and designer footwear. Known for delicate work and color matching expertise.

Customer Support
4.4
Value for Money
4.1
Reliability
4.3
Ease of Use
4

Pros

  • Expertise in women's footwear
  • Excellent color matching
  • Delicate material handling
  • Faster service for urgent repairs

Cons

  • Limited men's shoe services
  • Higher pricing for complex repairs
  • Smaller operation scale

Key Features

High heel tip replacementDesigner shoe restorationColor restoration and dyeingStrappy shoe repairsEvening wear shoe servicesCustom heel height adjustment
150,000+ customersEst. 2015
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#5

Shoe Repair Express

4.0
$45+ (budget-friendly options)
Starting price

An affordable mail-in service focusing on basic to moderate repairs with quick turnaround times. Good option for everyday shoes needing maintenance.

Customer Support
3.8
Value for Money
4.5
Reliability
3.9
Ease of Use
4.3

Pros

  • Most affordable pricing
  • Quick service (5-7 days)
  • Simple online ordering
  • Good for basic repairs

Cons

  • Limited complex repair capabilities
  • Inconsistent quality control
  • Basic customer service

Key Features

Basic heel replacementSole repair servicesCleaning and polishingMinor stitching repairsWaterproofing treatmentsRush service available
100,000+ customersEst. 2018
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Our Review Methodology

How We Score

  • • Customer Support (25%)
  • • Value for Money (25%)
  • • Reliability (25%)
  • • Ease of Use (25%)

Research Process

  • • Expert analysis and testing
  • • Customer review analysis
  • • Feature comparison
  • • Pricing evaluation